Ransomware remains one of the biggest risks to organizations, and even minor gaps can lead to significant disruption. Recent global data shows that 45 percent of companies now list ransomware as their top security concern. As attacks become harder to spot, many teams are seeking support that can respond quickly and maintain system stability. That need has made partnering with an MSSP a practical way to stay ahead of threats and reduce the impact of an attack.
What an MSSP Does and Why It Matters
A Managed Security Service Provider (MSSP) is a partner that helps protect a company’s systems and data from cybersecurity threats. Instead of handling everything in-house, many businesses use an MSSP to monitor their networks, detect threats, and respond to incidents when they occur. That provides them with expert support and advanced tools, eliminating the high cost of running a full security center on their own. An MSSP can help with:
- 24/7 monitoring to catch unusual activity early.
- Threat detection and response to prevent attacks from spreading.
- Managing firewalls, antivirus, and VPNs to keep systems secure.
- Meeting compliance standards and industry security rules.
- Sending regular security alerts and reports to keep teams informed.
What makes an MSSP essential is how it closes the gaps many organizations overlook. Cyberattacks often start small but move fast, and few internal teams can watch for them nonstop. An MSSP provides constant protection, combining automation, expertise, and real-time response. For many businesses, it’s the difference between a quick recovery and a full-scale breach.
When a Ransomware Attack Strikes Mid-Onboarding
An example of the importance of an MSSP came suddenly with one partner. They had recently started working with ITonDemand when an Akira ransomware attack hit. Their old partner had left them exposed, and every backup they had was already corrupted. During onboarding, a phishing email provided attackers with access through an unsecured VPN, allowing them to steal and encrypt files on local servers.
Because onboarding was not yet finished, several protections were not yet active. One of the first steps was setting up new backups, but the full security setup was still in progress. The timing made the situation harder. The team had to move quickly to contain the threat, limit damage, and initiate recovery while the transition was still in progress.
How One Organization Recovered and Rebuilt Stronger
Once the monitoring system detected the outage, the security team responded immediately. Systems were disconnected, passwords were reset, and new disaster recovery backups were used to rebuild servers. Those backups were stored separately from user accounts, which kept them safe even though attackers had reached local systems. That difference is what made a full recovery possible.
All core systems were restored within a day with no data loss. The team also worked with the client’s insurer and forensic investigators to support the review process. After recovery, the environment added multi-factor authentication, SentinelOne, and Huntress XDR. What started as a serious breach became a fast recovery and a stronger security posture overall.
The Cost of Delayed Detection and Response
When a ransomware attack goes undetected, the damage can escalate rapidly. The longer it takes to spot and contain a breach, the more systems attackers can reach. IBM reports that the average data breach now costs $4.44 million worldwide, and more than $10.22 million in the United States. Those numbers climb when response times slow.
Breaches that take more than 200 days to identify and contain cost over $1 million more on average. Slow detection gives attackers time to move through networks, steal data, or lock entire systems in place. Each step incurs additional costs, ranging from recovery time to outside support and regulatory pressure.
For many organizations, even a small delay can shift an incident from “manageable” to “severe.” Quick action limits the impact of an attack and helps teams regain control before more systems are hit. Slow response has the opposite effect. Outages last longer, recovery becomes more expensive, and the chance of permanent data loss goes up.
How MSSPs Turn Recovery Into Prevention
A strong recovery is only the starting point. An MSSP investigates how an attack occurred, identifies missing tools, and determines which gaps enabled the threat to spread. That insight turns the response into a long-term fix. Once systems are stable, the MSSP adds new layers, such as stronger access controls, improved monitoring, and more secure backup designs. Each step reduces the chance of the same attack succeeding again and builds a clearer path toward lasting resilience.
Building Cyber Resilience Beyond Recovery
Recovery brings systems back online, but IT resilience keeps them safe when the next threat appears. That starts with clearer visibility into networks, devices, and user activity. When teams can see what is happening in real time, they can spot unusual behavior before it spreads. Regular testing and simple policy updates also help keep protections current, even as attackers change their tactics. Together, these steps create a stable baseline that supports day-to-day work without adding extra strain to staff.
True IT resilience also comes from planning ahead. Safe backup designs, consistent access controls, and automated monitoring give organizations a stronger foundation for the future. These tools reduce the impact of new threats and make it easier to recover if something does go wrong. Each layer adds redundancy, making the organization less dependent on crisis response and more focused on steady, predictable security.
Partner With an MSSP like ITonDemand for Proactive Protection
Strong security relies on a team that can spot threats early, respond fast, and guide recovery when something goes wrong. The example of the partner who was hit during onboarding shows how important that support can be. Even in the middle of setup, the ITonDemand team acted quickly, restored systems the same day, and helped them return to normal with stronger protection than before. It’s a clear reminder of how the right help can change the outcome of an attack.
Many teams are already stretched thin, and keeping up with new threats can be overwhelming. An MSSP provides steady, managed protection in the background, allowing your staff to focus on their work. Whether you want to strengthen your defenses or need someone watching over your systems around the clock, ITonDemand is here to support you. Our goal is to make security easier, give your team peace of mind, and help you stay a step ahead of any threat.