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Lynden Schools Improve IT Strategy With Hybrid Support Model

How Lynden schools strengthened IT systems through a hybrid support model.

Quick Overview

Future-Ready IT for Lynden Schools

  • Partner: Lynden School District
  • Industry: K-12 Education
  • The Situation: Lynden’s internal IT team supported daily operations but lacked resources for long-term planning or backend systems.
  • The Challenge: The district needed help forecasting IT needs, resolving network issues, and securing student data.
  • The Solution: ITonDemand provided consulting, long-term support, and virtualization to extend server life and reduce costs.
  • The Result: Lynden now uses a hybrid support model with better forecasting, improved infrastructure, and secure systems built to scale.

The Situation

Changing IT Needs For Modern Education

Lynden School District serves around 3,800 students. Their internal IT team handled day-to-day support but lacked the capacity for long-term planning, infrastructure upgrades, and system-wide security. As technology became more central to classroom learning, the district needed more dependable systems to support instruction and protect sensitive data.


The Challenge

Technology Gaps and Aging Systems

Without clear IT forecasting, the district struggled to allocate resources effectively. Ongoing issues with their network and VoIP systems disrupted operations, and aging servers added pressure to an already stretched team. It became clear that internal support alone was not enough to maintain a secure, stable, and future-ready IT environment.

The Solution

A Practical and Scalable IT Model

What began as a short-term consulting engagement quickly evolved into a long-term partnership. After helping address immediate network issues, ITonDemand worked with the district to identify broader infrastructure needs and long-term priorities.

The hybrid model keeps internal staff focused on daily tasks, while ITonDemand manages escalations, upgrades, and long-term planning. Regular check-ins with leadership help align IT with academic goals. Server virtualization alone saved the district around $250,000 by extending the life of existing hardware.


The Result

Sustainable Systems That Support Learning

With stronger systems, better forecasting, and ongoing support, Lynden School District is now well-equipped to serve both its classrooms and operations. Standardizing around Microsoft solutions has improved security, reduced downtime, and made IT easier to manage. By combining internal staff with external expertise, the district has built a stable, future-ready environment that supports learning and long-term planning.

Lynden Schools Improve IT Strategy With Hybrid Support Model

We need reliable partners who can monitor the backend and keep up with the changes that are happening in technology now. That was the reason that we valued and sought out a partnership with ITonDemand.

Elizabeth Hamming, Director of Teaching and Learning

Read the Case Study

Our Partner

About Lynden School District

Lynden School District is a public school system in Lynden, Washington. It serves approximately 3,800 students across one high school, one middle school, three elementary schools, and an alternative K–12 learning program. The district is committed to providing a strong foundation for learning supported by secure, dependable technology.

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