Co-Managed IT Solutions
Supporting your in-house IT team to handle challenges of any size.
Need IT Assistance for Your Staff?
When major IT issues occur, your in-house IT team can struggle to resolve them quickly. Downtime can cost your business a fortune and leave your staff uncertain of what to do next.
Having an outsourced team that can work with your internal team is critical to your success. Here at ITonDemand, we take time to align with your team, understand your IT infrastructure, and make sure you are best set up to achieve your goals.
Our Co-Managed IT Solutions
24/7 Help Desk Support
A Help Desk Team will be available to assist your team by phone or via email ticket. We work to resolve issues as efficiently as possible and provide guaranteed response times through your Service Level Agreement (SLA).
Technical Escalations Team
A technical escalations team can help your internal IT team by assisting to resolve more advanced issues while ensuring issues are resolved in a timely manner.
Proactive Server and Network Management
ITonDemand takes the load off your internal team by handling the on-going maintenance of your systems. Letting you continue to run optimally, causing fewer issues for your team to address during business hours.
Disaster Recovery
Your organization’s data needs to be safe, secure, and capable of restoring in a timely manner in the case of a disaster. We provide bulletproof data recovery solutions, that ensure minimal to no data loss while upholding the data center infrastructure.
Virtual CIO Services
When Technology Leadership is needed for short- and long-term objectives. Whether you need assistance with technology plans or budgets, we align with organizational goals and objectives.
Cybersecurity Support
Our cybersecurity support can help protect your organization from cyber threats. We can provide monitoring, detection, and incident response to ensure your systems and data remain secure. This frees up your IT team for other tasks.
Testimonials
What Our Clients Have To Say
United Way of Marion County
Read the Case StudySince working with ITonDemand I’ve gotten time back in my day. We’ve been able to shift from being reactive to proactive as a business.
What Are Co-Managed IT Solutions?
Co-Managed IT is the perfect solution to assist internal IT staff with day-to-day IT Management objectives. We are accustomed to working with the internal staff of our partners at any level.
Is your IT becoming a hassle for your team? We have the ability to cover anything from end-user help desk support, to technical escalation team, to a proactive server and network management, to disaster recovery solutions, to CIO (Chief Information Officer) level leadership for your organization.
The Benefits of Co-Managed IT
Co-managed IT services enhance your existing IT capabilities by adding expertise and resources without the need for additional full-time staff. This model allows your internal team to focus on strategic projects while routine tasks are handled by the co-managed provider, ensuring your infrastructure remains cutting-edge and minimizes downtime. This collaboration boosts operational efficiency and system performance.
Additionally, co-managed IT offers scalable resources that adjust to your business needs, providing flexibility essential for maintaining competitiveness in a dynamic market. It also strengthens cybersecurity defenses with specialized knowledge, significantly enhancing your organization’s security posture. This approach not only streamlines IT operations but also supports reliable and secure business growth.
At ITonDemand we understand the bigger picture of technology. Sure, we are tech-savvy, but we also believe in having a courteous and helpful culture. We take the time and care to learn our partner’s needs and ensure our staff seamlessly works together with your in-house team.
ITonDemand provides a wide range of co-managed IT support to our partners. That includes 24/7 help desk support, proactive IT management, disaster recovery, and more. We’ll fill in the gaps of your in-house IT team, ensuring they have the help they need and can better focus on other priorities.
Our co-managed IT services enhance your existing cybersecurity efforts by introducing advanced strategies and technologies. We specialize in supporting organizations with the tools and expertise necessary to detect, respond to, and prevent cyber threats, ensuring your data and digital assets remain secure.
ITonDemand boosts business efficiency with tailored co-managed IT services. Our proactive support, including maintenance and help desk assistance, is just the beginning. We serve as strategic advisors, aligning technology solutions directly with your business goals to ensure smart, cost-effective investments. This focused approach maximizes return on investment and drives continuous organizational growth.
Certifications
Verified Protection
Don’t compromise on data security. Our industry-leading certifications help guarantee the protection of your devices and information. We prioritize robust cybersecurity practices, adhering to the highest standards like HIPAA, SOC 2 Type II, and PCI DSS.
Don’t worry. You’re in good hands.
Partners We Have Worked With
Need More From Your Co-Managed IT Partner?
ITonDemand is a division of eResources: your expert partner in digital transformation and growth, providing IT services, software development, marketing, and branding. Learn more about the benefits of a unified IT services partner.