IT Service Packages
We provide managed IT services through custom packages catered to your organization’s needs now – and in the future.
Fully Managed IT Services
Find the Service Package You Need
Manage
Our baseline Manage package features all of the IT service and security essentials that your business needs at an affordable price.
Features & Benefits:
- Help Desk Support
- System Monitoring
- Endpoint Antivirus
- Quarterly Business Reviews
Protect
With our Protect service package, you’ll get everything from our base Manage package along with additional security.
Features & Benefits:
- Simulated Phishing
- Advanced Edge Protection
- Multi-Factor Authentication
- SOC/SIEM
Compliance
The Compliance package combines all of our Manage and Protect offerings, and adds industry-level compliance services.
Features & Benefits:
- Advanced Information Protection
- SOC-2 Type II Compliance
- HIPAA Compliance
- GRC Compliance
The Details
What Each Package Includes
| Features | Manage | Protect | Compliance |
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| OnDemand Support | |||
| Help Desk Support |
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| 24/7 Emergency Support |
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| Guaranteed Response Times |
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| 3rd Party Vendor Management |
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| Technology Purchasing |
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| Proactive Management | |||
| 24/7 System Monitoring & Alerting |
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| Patch Management |
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| IT Documentation |
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| Executive Summaries |
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| Partner Development | |||
| Quarterly Business Reviews |
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| Yearly IT Strategic Analysis |
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| Technology Budget Forecasting |
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| Security | |||
| Endpoint Antivirus |
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| Spam Protection |
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| Server Disaster Recovery |
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| Microsoft 365 Disaster Recovery |
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| Endpoint Detection & Response |
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| Advanced Edge Protection |
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| Security Awareness training |
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| Simulated Phishing |
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| Multi-Factor Authentication |
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| SOC/SIEM |
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| Advanced Information Detection |
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| CompliancyGroup |
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| Government Risk Management & Compliance (GRC) |
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Pricing Structures
Our Service & Pricing Models
While most businesses use ITonDemand as their fully managed IT services partner, we can customize our packages to your organization’s needs and budget.
Unlimited / Fully Managed
Unlimited IT services within the chosen package or contract agreement at a fixed monthly cost.
Block Hours
A set number of IT work hours at a fixed rate. Hours can be refilled automatically or by request as needed.
Pay-as-You-Go
Request IT services as needed, with billing occurring after the work is completed at an agreed-upon rate.
Tailored Contracts
Tailor Our Services to Your Needs
Need something different? If you have unique IT requirements, we can tailor a contract and a custom mix of solutions to fit those needs. Let us help you achieve your technology goals securely and efficiently.
Testimonials
What Our Clients Have To Say
Lynden School District
Read the Case StudyWe need reliable partners who can monitor the backend and keep up with the changes that are happening in technology now. That was the reason that we valued and sought out a partnership with ITonDemand.
Certifications
Verified Protection
Don’t compromise on data security. Our industry-leading certifications help guarantee the protection of your devices and information. We prioritize robust cybersecurity practices, adhering to the highest standards like HIPAA, SOC 2 Type II, and PCI DSS.
Don’t worry. You’re in good hands.
Partners We Have Worked With
Need More From Your IT Services Provider?
ITonDemand is a division of eResources: your expert partner in digital transformation and growth, providing IT services, software development, marketing and branding. Learn more about the benefits of a vertically-integrated IT services partner.