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Privacy Impact Assessments: Supporting Safer Data Handling

Businesses face growing risks from data breaches and unauthorized access. Changing privacy laws makes it harder to protect sensitive information while staying compliant. Considering the average cost of a data breach is $4.88 million, extra steps are needed to keep safe. However, there’s a solution. Privacy impact assessments helps businesses find risks early, letting them take steps to protect data and meet legal requirements.

Table of Contents

What Is a Privacy Impact Assessment (PIA?)
What Is the Purpose of a Privacy Impact Assessment?
How a Privacy Impact Assessment Works
When Should Businesses Conduct a PIA?
Types of Privacy Impact Assessments
The Benefits of Doing Routine Impact Assessments
The Challenges and Limitations of Doing a PIA
Let ITonDemand Handle Your Business IT Assessments

What Is a Privacy Impact Assessment (PIA?)

A privacy impact assessment (PIA) identifies and reduces privacy risks when handling personally identifiable information (PII). It ensures data management practices meet legal requirements and protects sensitive data. PIAs review how data is collected, stored, and shared to help prevent data breaches. By addressing risks early, they improve accountability and promote transparency in data handling.

What Is the Purpose of a Privacy Impact Assessment?

Privacy impact assessments help businesses protect personal data and avoid privacy risks. Their purpose is to find issues early and apply privacy protections to keep identifiable information safe. That reduces the chance of data breaches and ensures businesses follow data protection legislation and fair information practices. By meeting privacy expectations, businesses also build trust with customers and regulators.

PIAs also help check if organizations follow legal requirements and internal rules through compliance reviews. Key teams, including program managers, system owners, and the chief privacy officer, work together to spot and fix issues. For privacy-intensive organizations, this process shows accountability to regulators like the privacy commissioner. In turn, PIAs help address sensitive issues and include moral and ethical considerations when managing private data.

Conducting PIAs during the development life cycle allows businesses to build privacy protections early into products and systems. That avoids expensive fixes and reduces privacy risks from the start. As a risk assessment tool, PIAs help businesses protect sensitive data, follow legal rules, and build strong relationships with stakeholders through responsible and secure data handling.

How a Privacy Impact Assessment Works

PIAs help organizations manage personal data responsibly. It identifies privacy risks and ensures that data processing meets legal and regulatory compliance standards.

Step 1: Data Mapping

The first step is tracking how personal data is collected, stored, and shared. That gives businesses a clear view of their data processing activities and where risks may exist. It also checks information governance to confirm sensitive data is appropriately handled.

Step 2: Identifying Privacy Risks

Organizations then perform an impact evaluation to find potential risks, such as data breaches or unauthorized access. Early detection allows businesses to strengthen data protection and avoid problems before they happen.

Step 3: Analyzing Risks and Reviewing Compliance

In this step, businesses evaluate how serious each risk is and how likely it is to occur. They also review their practices to make sure they follow privacy laws. Aligning the privacy impact assessment with regulatory compliance prevents fines and legal issues.

Step 4: Consulting Stakeholders

Stakeholder engagement is essential to cover all privacy concerns. Teams from IT, legal, and compliance departments work together to develop solutions. Collaboration is critical to protecting sensitive information for organizations involved in claims management or class action cases.

Step 5: Implementing and Monitoring Solutions

Once risks are identified, businesses implement controls to manage them. These may include stricter access controls or better monitoring of online claim submissions. Continuous risk management ensures these protections stay effective.

A PIA supports better data protection and compliance while fostering stakeholder engagement. It helps organizations manage risks, meet privacy laws, and demonstrate a strong commitment to responsible data handling.

When Should Businesses Conduct a PIA?

A business should conduct a PIA when handling PII could lead to privacy risks like unauthorized access or data breaches. PIAs help ensure security measures are in place and the organization meets legal requirements.

When a PIA is needed:

  • Adding a new information system: For example, when collecting PII, it is stored in a new information system, like an electronic health record system.
  • Handling sensitive or large amounts of data: This includes managing patient privacy, financial data, or other sensitive information.
  • Changing data management practices: When updates change how PII is stored, shared, or processed.
  • Following legal or policy requirements: When regulatory requirements or internal policy requirements require privacy checks.
  • After a data breach: To review current systems, improve security measures, and prevent future problems.
  • Sharing data with third parties: When PII is shared externally, the risk of unauthorized access is increased.

By conducting a PIA, businesses can find and fix risks early. That helps protect sensitive data, follow legal requirements, and avoid costly breaches while building trust with customers and partners.

Types of Privacy Impact Assessments

Privacy Impact Assessments (PIAs) come in different forms, each designed to manage specific privacy risks. Below are key types and when to use them.

System Privacy Impact Assessments

These PIAs focus on systems that process or store personally identifiable information (PII). They check for risks in internal databases, platforms, or information systems. Many government agencies and businesses use them to comply with laws like the E-Government Act of 2002 and the Office of Management and Budget Memorandum 10-23.

Third-Party Websites and Applications (TPWA) PIAs

These PIAs assess external platforms, such as CMS third-party websites and applications (TPWA). They review privacy risks when organizations work with tools like Adobe Analytics or external services. By conducting these PIAs, companies ensure compliance with rules set by authorities like the Data Protection Authority France and the Data Protection Authority UK.

Risk Assessment & Data Protection Impact Assessments

These assessments focus on activities involving sensitive or high-risk PII. They help identify and reduce risks in both existing systems and new data processes. Organizations often use them when launching new digital tools or expanding data-sharing programs.

Each type of PIA helps reduce risks, protect sensitive data, and meet legal obligations. By choosing the right assessment, businesses can improve security and stay compliant.

The Benefits of Doing Routine Impact Assessments

Privacy Impact Assessments offer many advantages for improving data handling and information safeguarding. They help identify privacy concerns early so that risks can be addressed before they cause problems.

Better Data Protection and Risk Management

PIAs help organizations find weak spots in their information systems. That makes it easier to strengthen security and reduce the risk of data breaches. By managing risks proactively, businesses can improve data protection and prevent unauthorized access.

Compliance with Privacy Rules

Regular privacy assessment reports help businesses follow legal and regulatory standards. This reduces the risk of costly penalties for non-compliance. Strong privacy policies show accountability and help protect sensitive information.

Greater Transparency and Public Trust

Assessments outline how to handle privacy risks and improve public communication. Sharing these results, when appropriate, builds transparency. This helps organizations earn and maintain public trust by showing that they treat personal data responsibly.

Engaging Key Stakeholders

PIAs encourage stakeholder engagement by involving leaders and teams in privacy efforts. That builds stronger privacy policies and aligns different business areas on privacy priorities. Collaboration across teams supports long-term goals and improves privacy practices.

Incorporating PIAs helps businesses better manage risks, protect data, and stay compliant. They also build trust and foster collaboration, creating a strong foundation for secure and responsible data handling.

The Challenges and Limitations of Doing a PIA

Privacy Impact Assessments (PIAs) often require significant time, money, and effort. Large data systems can involve many teams, making stakeholder engagement and coordination difficult. Without proper planning, delays happen, and gaps in accountability reduce the PIA’s effectiveness. For smaller businesses, managing privacy tasks alongside daily operations can be even harder.

Mapping data flow is another challenge. Businesses need to track how personally identifiable information (PII) is collected, stored, and shared. If data maps are incomplete, data minimization efforts may fail, leading to unnecessary data storage. That increases the chance of a data breach. With modern data-sharing across platforms, using a transparent impact assessment methodology can be complex.

Evolving regulatory compliance adds to the difficulty. Changing privacy laws requires businesses to update their risk assessment methods regularly. Even after a PIA, security gaps can remain if cybersecurity isn’t well maintained. To overcome cybersecurity challenges, businesses should plan resources carefully. That means updating processes often, and working across teams to protect data and transparency.

Let ITonDemand Handle Your Business IT Assessments

Managing privacy risks and IT compliance can be easier with the right support. At ITonDemand, we offer a range of assessments, including PIAs and risk assessments. Our team helps map PII, find risks, and create solutions to prevent data breaches. We also help improve information security and ensure your business follows privacy laws. With proactive planning, we can help you protect sensitive data, build trust, and stay compliant.

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